Privacy Policy

IQOL Technologies Private Limited ("ACN," "we," "us," or "our") operates the ACN Platform, including the mobile applications (iOS and Android) and website at https://acnonline.in (collectively, the "Platform").

This Privacy Policy explains how we collect, use, disclose, protect, and manage your personal data when you use our Platform. By accessing or using ACN, you agree to these practices and consent to data processing consistent with India's Digital Personal Data Protection Act, 2023 (DPDP Act), Information Technology Act, 2000 (IT Act), TRAI regulations, and other applicable laws.

Our primary users: Verified real estate agents/brokers in Bengaluru and other Indian cities.

1. Information We Collect

1.1 Personal Information You Provide (Registration & Usage)

Required for Account Creation:

• Full name
• Mobile number (+91 format)
• Email address
• RERA registration number (if applicable)
• Agency name
• Business address
• Profile photo (optional)

Platform Usage:

• Property listings: Address, price, photos, owner details, direct mandate proof.
• Buyer requirements: Budget, preferences, client details.
• Communications: Enquiries and messages with other agents.
• VAS requests: e-Khata, Khata Transfer, BESCOM details.
• Subscription details: Payment confirmations (actual card details are not stored by ACN).

1.2 Automatically Collected Data

Device & Technical:

• Device ID, model, OS version, screen resolution.
• IP address, location (city-level from IP).
• Browser type/version (web users).
• App version, crash logs.

Usage Analytics:

• Login timestamps, feature usage.
• Page views, session duration.
• Enquiry patterns, listing interactions.

2. How We Use Your Data

We use collected information to:

• Provide, operate, and improve the Platform
• Authenticate users and prevent fraud
• Communicate with you about updates and notifications
• Comply with legal obligations
• Conduct analytics and research

3. User Rights

Under DPDP Act and applicable laws, you have rights including:

• Right to access your personal data
• Right to correct or update your data
• Right to deletion (subject to legal requirements)
• Right to data portability
• Right to withdraw consent

To exercise your rights, contact us at contact@acnonline.in.

4. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal data.

5. Contact Us

For privacy concerns or to exercise your rights, contact us at:

Email: contact@acnonline.in